HENDERSON — The popular Henderson Chick-fil-A, located off Dabney Drive beside Interstate 85, will close temporarily on Oct. 15 to embark on an extensive remodeling project.
Operator Joshua Towne does not intend for the restaurant to stay closed for long and is looking forward to completing the renovations so that the building can have a fresh, modern look to coincide with the economic growth around Vance County.
“We’ve been open for 15 years and we want to reinvest back into the store,” Towne said. “Our goal is to increase capacity to help the flow of traffic and serve our customers in a more efficient way. But we also want to update the technology and give the store a fresh look.”
When the Henderson Chick-fil-A first opened in 2005, it only employed 16 people, but it has since grown into one of the most recognizable and popular brands in Vance County, with as many as 120 employees before the start of the COVID-19 pandemic.
Although Towne and his staff had to quickly make adjustments to abide by social-distancing guidelines, he said that 2020 has been another successful year for the store, which he attributes to the dedication of everyone at Chick-fil-A to implement and adapt to the changes.
“We had to make the tough decision to close down the inside of our business and focus exclusively on drive-thru,” Towne said. “We put in some temporary lanes and infrastructure to help keep traffic flowing, so overall I think we’ve adapted very well to the situation regarding COVID-19 and sustained our growth.”
Among the renovations that will take place at Chick-fil-A over the next two months include a larger kitchen, a new parking lot behind the adjacent Advance Auto Parts store and a double drive-thru that will feature canopies, as well as fans and heaters to accommodate the staff and make them feel comfortable
The total cost of the renovations will exceed $2 million, but Towne said the modernization of the store was overdue with other Chick-fil-A’s receiving similar makeovers. He’s confident the store will remain a mainstay in the Vance County community once the renovation is complete.
“We encourage our customers to go visit our competitors or other nearby Chick-fil A’s while they wait for the store to open back up,” Towne said. “It’s unfortunate that we can’t take care of our customers right now, but we look forward to serving them even better than we did before. Hopefully this is a short-term setback for us to achieve our long-term goals.”
Towne added that he is currently looking to hire people for several different positions ahead of Chick-fil-A’s grand re-opening, which is currently scheduled for Dec. 10.