Monday: Stop at Starbucks on the way into work. Today turned out to be the day everybody wanted to look at hybrid cars. Four out of four cars had dead batteries. I was furious, hot, and out of patience. Frankly, I couldn’t believe these cars had been allowed to fall into such a state. Somebody wasn’t doing their job.

Tuesday: Stopped at Starbucks on the way in. Rather than my desk in the back, I’m sitting in an absent co-workers desk in the showroom. I’m on the phone making calls to customers. I’m busy trying to figure out new and various ways to say the same thing. All of a sudden, I hear loud beeps on the line.

I look up at the phone and instead of the dull gray screen, I see a cartoon graphic of a guy looking around a corner with his index finger covering his pursed lips.

Next to the pic are the words, “You are getting loud. Don’t you think you should speak more quietly?”

Don’t I think?!? The only thing more passive-aggressive than this phone is The Kid’s nav system. First of all, how rude! Secondly, how dare that machine judge me? And number three, What the hey? And four — what happens if I don’t lower the volume?

Also, fun fact: Learned today that hybrid engines are so quiet, they make virtually no sound when started. They’re so quiet, one might think they hadn’t started. And draw the conclusion that the vehicle has a dead battery.

Wednesday: Day off — running errands. Stopped at Starbucks on the way.

Thursday: Stopped at Starbucks on the way in. Dash, a fellow salesperson has noticed my weak Spanish speaking attempts with a few Latinx co-workers. He’s now decided that I am bilingual and can help all the Spanish-speaking customers. Truth is that while in junior high after years of study, I was decently bilingual, but these days my ability is roughly equivalent to a toddler who falls down a lot.

When I get off the phone with, or bid goodbye to a Hispanic guest, I am shaking with fatigue and covered in a thin film of flop sweat.

But hey, my Spanish is getting better.

Friday: Went out to the lot to bring up a car for a customer. It was blocked in by other cars. Went out to the lot to bring up a car for another customer. Wasn’t there because it had been sold. Went to get another car for the same customer. Was blocked in by other cars. Vow to always bring keys to the lot for at least 30 similar cars.

Saturday: Stopped at Starbucks on the way in. Had a busy successful day. Was drawing very near closing time so volunteered to take another salesperson’s car back to the lot for them.

Took the car to the lot, and slowly, carefully backed it into the spot. Walking up to the gate saw in the distance one of the managers walk up to the gate. I began to wave, then I began to wave, shout, and run when I saw him close and then lock the gate.

By the time I get to the gate, manager has disappeared. I then see him emerge, get in his car, and drive away. I yell myself hoarse. He never hears me.

Reached for my phone. Realize I’d left it in the building.

Finally saw a service technician outside and got his attention. He called the service manager who turned around on the way home and came back to let me out of car jail.

But you know what?

I love my job.

Thanks for your time.

Contact Debbie Matthews at